Privacy Policy
Last Updated: November 15, 2025
Contact Information
Ember Reach
Norra Bantorget 15
111 27 Stockholm, Sweden
Phone: +46 8 641 73 28
Email: [email protected]
Our Commitment to Your Privacy
At Ember Reach, we take your privacy seriously. This Privacy Policy explains how we collect, use, protect, and handle your personal information when you visit our website or use our services. We are committed to transparency and ensuring you understand your rights regarding your data.
By using our website, you agree to the collection and use of information in accordance with this policy. If you do not agree with our practices, please do not use our services.
What Personal Data We Collect
Information You Provide Directly
When you interact with our website or contact us, we may collect:
- • Name and contact information when you fill out forms
- • Email address for communication purposes
- • Any information you choose to share in messages or inquiries
Information Collected Automatically
When you visit our website, we automatically collect certain information:
- • Browser type and version
- • Device information and operating system
- • IP address and geographic location
- • Pages visited and time spent on our site
- • Referring website and search terms used
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience. For detailed information about our cookie usage, please see our Cookie Policy.
Legal Basis for Data Processing
We process your personal data based on your consent, contractual necessity, legal obligations, and our legitimate interests in providing and improving our services.
How We Use Your Personal Data
We use the information we collect for the following purposes:
Service Delivery
To provide, maintain, and improve our services and respond to your inquiries.
Communication
To send you updates, newsletters, and marketing communications with your consent.
Analytics and Improvement
To analyze website usage patterns and improve our content and user experience.
Security and Fraud Prevention
To protect our website and users from fraudulent or malicious activities.
Legal Compliance
To comply with legal obligations and respond to lawful requests from authorities.
Data Sharing with Third Parties
We do not sell your personal data. We may share information with:
- • Service providers who assist in website operations and analytics
- • Legal authorities when required by law
- • Business partners only with your explicit consent
How We Protect Your Data
Security Measures
We implement industry-standard security measures including encryption, secure servers, and access controls to protect your personal information.
Data Encryption and Storage
Your data is encrypted during transmission and stored securely on protected servers. We regularly update our security protocols to address emerging threats.
Access Controls and Monitoring
Access to personal data is restricted to authorized personnel only, and we monitor our systems for suspicious activities.
Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Typically, this ranges from three to seven years depending on the type of data.
Breach Notification
In the unlikely event of a data breach that may affect your rights, we will notify you and relevant authorities within 72 hours as required by law.
Your Privacy Rights
Under applicable data protection laws, you have the following rights:
Right to Access
You can request a copy of the personal data we hold about you.
Right to Rectification
You can request correction of inaccurate or incomplete personal data.
Right to Erasure
You can request deletion of your personal data under certain circumstances.
Right to Data Portability
You can request to receive your data in a structured, commonly used format.
Right to Object
You can object to processing of your personal data for direct marketing or other purposes.
Right to Withdraw Consent
Where processing is based on consent, you can withdraw it at any time.
To exercise any of these rights, please contact us using the information provided at the top of this page. We will respond to your request within 30 days.
Your Rights and Opt-Out Instructions
You are not required to provide any personal information when using this website. If you prefer not to share your data, you may:
- • Avoid filling out contact forms, account registrations, or any data-submitting features
- • Disable cookies through your browser settings (see our Cookie Policy for more details)
- • Contact us directly to request the deletion of any previously shared personal data
We respect your privacy choices. If you would like us to delete your data, please reach out to us at the contact details provided above. We will process your request promptly.
Additional Information
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.
International Data Transfers
Your information may be transferred to and processed in countries other than Sweden. We ensure appropriate safeguards are in place to protect your data in accordance with applicable laws.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the effective date. We encourage you to review this policy periodically.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us using the information provided at the top of this page. We are committed to addressing your concerns promptly.